Effective Date: October 6, 2025
Overview
These Terms and Conditions, together with any policies we reference here, control your access to and use of painteroverlandparkks.com and any related site that links to these Terms (the "Website"). Please review them carefully, because they define important rights and obligations.
By accessing or using the Website, you accept these Terms. If you do not agree, do not use the Website. We may update these Terms or limit access at any time, with or without advance notice. If you keep using the Website after changes are posted, that means you accept the revised Terms. The Website is intended for users in the United States and its territories. You confirm that you are legally able to enter into these Terms and meet these requirements.
Our Privacy Policy explains how personal information is collected and used, and it is part of these Terms by reference. By using the Website, you acknowledge that you have reviewed the Privacy Policy and agree to it.
These Terms contain a binding arbitration agreement and a class action waiver (see Section 20: Dispute Resolution).
1. The Website and What We Do
The Website is a technology platform that helps homeowners and consumers send service requests to independent providers of home improvement, maintenance, repair, renovation, and similar services ("Third-Party Providers").
We do not:
- Deliver professional or home improvement services.
- Evaluate the quality, licensing, or legality of Third-Party Providers.
- Confirm regulatory or licensing compliance.
- Endorse or employ Third-Party Providers.
Using the Website gives you:
- Access to tools that connect you with Third-Party Providers.
- If you are a provider, access to potential customers.
You use everything on the Website at your own risk.
2. Form Submission and Contact Consent
When you submit a form, you agree that we may use your information as described in the Privacy Policy. You also give us and Third-Party Providers permission to contact you by:
- Phone (including autodialed or prerecorded calls)
- Text message
- Postal mail
Message and data rates may apply. Consent is not a condition of purchase. You can opt out by following the instructions provided.
You agree that:
- The information you submit is true and complete.
- We may monitor or record calls.
3. Eligibility and Authority
You may use the Website only if you can form a binding contract and meet these requirements:
- Be at least 18 years old.
- Be located in the United States or its territories.
- Not be prohibited from using the Website under applicable law.
If you agree to these Terms on behalf of a company or other business, you confirm that you have authority to bind that entity.
4. License
We provide you with a limited, non-exclusive, non-transferable, revocable license to access and use the Website on devices you own or control. All rights not expressly granted remain reserved.
5. Restrictions on Use
You may not:
- Use the Website to compete with us, harass others, or break the law.
- Scrape, hack, disrupt, or overload the Website.
- Collect user information for unwanted outreach.
- Misrepresent yourself or your intentions.
- Copy, frame, monitor, or alter content without permission.
- Reverse engineer the Website or bypass security features.
We may suspend or end access at any time, without notice.
6. User Content and Feedback
You may provide content such as feedback, messages, and reviews. You keep ownership of your content, but you grant us a worldwide, perpetual, royalty-free license to use, reproduce, distribute, and display it.
You represent that:
- You own the content or have the rights needed to share it.
- The content does not violate any law or the rights of others.
We may use feedback for any purpose and do not owe you compensation or notice.
7. Links and Third-Party Sites
Any links to Third-Party Providers or outside websites are provided only as a convenience. We are not responsible for the content, policies, or practices of those sites. Your use of them is governed by their own terms.
8. No Endorsement or Contracting
We do not endorse, verify, or guarantee any provider. Any quotes shown are informational only and not binding. If you hire a provider, the agreement is between you and that provider alone.
9. Premier Partners and Communications
When you submit your information, you authorize partner companies to reach you using automated technology, including phone or email. Consent is not required to buy services. For opt-out details, see Section 2.
10. Disputes with Third Parties and Release
Any dispute with a Third-Party Provider is strictly between you and that provider. You release us from claims tied to those disputes.
If you are a California resident, you waive Civil Code §1542; similar waivers apply where allowed by law.
11. Intentional False Information
If you submit false contact or address information, you may face legal liability. You agree to indemnify us and any affected providers for resulting losses and damages.
12. Proprietary Rights
All content on the Website, including trademarks and copyrights, belongs to us or our licensors. Nothing in these Terms transfers ownership to you.
13. Reliance on Information
Information on the Website may be incomplete, outdated, or inaccurate. We do not guarantee that it is complete or correct.
14. Termination and Changes
We may change, suspend, or discontinue the Website or your access to it at any time. Certain provisions will continue to apply after termination, including disclaimers and arbitration requirements.
15. Disclaimers
The Website is provided "as is" and "as available."
We disclaim all warranties, including:
- Merchantability
- Fitness for a particular purpose
- Non-infringement
You use the Website at your own risk.
16. Limitation of Liability
To the maximum extent permitted by law:
- We are not responsible for indirect, incidental, or consequential damages.
- Our total liability is limited to $100 or the amount you paid us.
Some jurisdictions may not allow these limitations.
17. Indemnification
You agree to defend, indemnify, and hold us harmless from claims arising out of your:
- Violation of these Terms
- Content submissions
- Interactions with providers
18. DMCA and Infringement Notices
Send infringement claims to:
DMCA Agent
4023 Kennett Pike #50129
Wilmington, DE 19807
Include:
- A description of the work and where it appears
- Your contact information
- A statement that you are authorized to act
False claims may create liability.
19. Electronic Communications
You consent to receive communications electronically through email or Website postings. These communications satisfy any legal requirement that they be in writing.
20. Dispute Resolution and Arbitration
Disputes must be resolved through binding arbitration under the Federal Arbitration Act, administered by the American Arbitration Association (AAA).
- Location: Boston, Massachusetts
- Claims ≤ $10,000 may be decided by written submission.
- No class actions or jury trials allowed.
- The arbitrator's decision is final and binding.
21. Choice of Law and Venue
These Terms are governed by Delaware law.
Any dispute that cannot be arbitrated must be brought in state or federal court in Delaware.
22. International Use
The Website is operated from the U.S. If you access it from outside the country, you do so at your own risk.
23. Force Majeure
We are not responsible for delays or failures caused by events beyond our control, including natural disasters, war, and power failures.
24. California Notice
Consumers may contact the California Department of Consumer Affairs at:
400 R Street, Sacramento, CA 95814
Phone: (800) 952-5210
25. Statute of Limitations
Any claim connected to the Website must be filed within one year unless the law says otherwise.
26. Severability, Waiver, and Entire Agreement
If any provision is found invalid, the rest remains in effect.
Headings are included for convenience only.
These Terms and the Privacy Policy make up the entire agreement between you and us.
27. Miscellaneous
Using the Website does not create a joint venture, partnership, or employment relationship.
No third party has rights under these Terms.
28. Contact
If you have questions, contact us at the address above.
All rights reserved.
